Hygiene factors effect on motivation and

Advancement Growth Herzberg reasoned that because the factors causing satisfaction are different from those causing dissatisfaction, the two feelings cannot simply be treated as opposites of one another. The opposite of satisfaction is not dissatisfaction, but rather, no satisfaction. Similarly, the opposite of dissatisfaction is no dissatisfaction. While at first glance this distinction between the two opposites may sound like a play on words, Herzberg argued that there are two distinct human needs portrayed.

Hygiene factors effect on motivation and

View our Privacy Policy and Legal Notices. KITA Herzberg researched hundreds of employees and companies and determined that most companies use what he unceremoniously refers to as KITA, under the erroneous belief that it will motivate their employees.

A Kick In The Ass, he explains, comes in different forms. First off, you have negative physical KITA. And they have a choice. This entails all kinds of emotional games and manipulations to make someone perform more.

This happens a lot, as it can give quite an ego boost to the person administering it. It means any kind of quid pro quo that an organisation may use. A reward, an incentive, more status, a promotion… Many companies believe that these positive KITAs truly do motivate people.

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They may create a pull, a kind of "dog biscuit to wave in front of employees to get them to jump" Herzberg.

Hertzberg goes on to show the ways positive KITA is administered. What Herzberg sees as a true motivator is an engine inside a person that makes them keep going out of their own accord without needing a constant pull from the company.

The first set stems from our animal nature — "the built-in drive to avoid pain from the environment, plus all the learned drives that become conditioned to the basic biological needs.

For example, hunger makes it necessary to earn money, and then money becomes a specific drive". The stimuli inducing pain-avoidance behavior are found in the job environment.

Hygiene factors effect on motivation and

Herzberg calls these hygiene or KITA factors. They are things like wage, company policies and administration, working conditions, status, security, co-worker relationships and supervisory style.

The other set of needs relates "to that unique human characteristic, the ability to achieve and, through achievement, to experience psychological growth".

4 hygiene factors that affect employee motivation

The stimuli for the growth needs are tasks that induce growth, in the industrial setting, they are the job content.

Motivation factors are achievement, recognition, responsibility, advancement and the work itself. According to Herzberg, the factors leading to job satisfaction are separate and distinct from those that lead to job dissatisfaction.

Therefore, manager who seek to eliminate factors that create job dissatisfaction can bring about peace, but not necessarily motivation. This is different from horizontal job loading, which reduces the personal contribution rather than giving opportunities for growth.

Challenging the employee by increasing the amount of production expected. Adding another meaningless task to the existing one. Rotating the assignments of a number of jobs that need to be enriched.


Removing the most difficult parts of the assignment. So how do you enrich a job? Well, here you go.Management > Herzberg. Herzberg's Motivation-Hygiene Theory (Two Factor Theory) To better understand employee attitudes and motivation, Frederick Herzberg performed studies to determine which factors in an employee's work environment caused satisfaction or dissatisfaction.

The report explored elements in the workplace that could affect motivation levels such as hygiene factors and staff recognition to try to understand why and showed four key factors that had a positive – and negative – impact on a workforce’s drive.

The two-factor theory (also known as Herzberg's motivation-hygiene theory and dual-factor theory) states that there are certain factors in the workplace that cause job satisfaction, while a separate set of factors cause dissatisfaction.

Hygiene Factors Effect on Motivation and Satisfaction Essay The Hygiene Factor In A Company Commerce Essay Motivation is a critical factor in individual, group and organisational success. “In broad term motivation can be considered to comprise an individual’s effort, persistence and the direction of the yunusemremert.com simpler terms.

Herzberg’s Two-Factor Theory of Motivation In , Frederick Herzberg, a behavioural scientist proposed a two-factor theory or the motivator-hygiene theory.

According to Herzberg, there are some job factors that result in satisfaction while there are other job factors that prevent dissatisfaction. Herzberg two-factor theory of motivation: Hygiene factors and Motivation factors Herzberg’s theory could also be explained with Maslow’s Hierarchy of Needs, where the physiological, safety and security as well as social needs belong to the Hygiene factors and the esteem and self-actualization needs fall into the category of Motivation factors.

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